Home Improvement Service Company in Knoxville, TN

Terms of Service

ACCEPTANCE OF THESE TERMS

This Terms of Use Agreement ("Terms"), governs your access to, use of, and participation in the Platform made available by Home Inspection Headquarters, LLC. ("Home Inspection Headquarters," "we," "our," or "us") or through Home Inspection Headquarters and the entirety of your relationship with Home Inspection Headquarters. 


PLEASE READ THE TERMS THOROUGHLY AND CAREFULLY. BY USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU MAY NOT ACCESS OR USE THE PLATFORM.


All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the Platform in any manner, and each of your heirs, assigns, and successors. If you use the Platform on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity, its directors, officers, employees, and agents.


MODIFICATIONS

Home Inspection Headquarters reserves the right, in its sole discretion, to modify these Terms, and any other documents incorporated by reference herein, at any time and without prior notice. Home Inspection Headquarters will notify you of changes by posting on the Home Inspection Headquarters Terms of Use website, sending you a message, and/or otherwise notifying you when you are logged into your account. Modifications will become effective thirty (30) days after the earliest of: (a) modifications being posted on the Platform; (b) Home Inspection Headquarters’ transmission of a message to you about the modifications; or (c) you are otherwise notified when you are logged into your account. Your use of the Platform after the expiration of the thirty (30) days shall constitute your consent to the changes. If you do not agree, you may not access or use the Platform.


ADDITIONAL TERMS AND POLICIES

Please review Home Inspection Headquarters' Privacy Policy, incorporated herein by reference, for information and notices concerning Home Inspection Headquarters' collection and use of your information. Please review the full set of key Home Inspection Headquarters policies that govern your use of the Platform and our interactions with you and third parties. Certain areas of and/or products on the Platform may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions or policies. If there is a conflict between these Terms and the terms and conditions or policies posted for a specific area or product, the latter take precedence with respect to your use of that area or product.


KEY TERMS

"Collective Content" means User Content and Home Inspection Headquarters Content together.

"Content" means text, graphics, images, music, software, audio, video, information or other materials, including but not limited to profile information, Home Services requests, quotes, message threads, reviews, scheduling and calendar information, and other information or materials available on or through the Platform.


"Customer Member" means a Member who is registered to receive quotes for Home Services, requests quotes for Home Services, or otherwise uses the Platform to receive, pay for, review, or facilitate the receipt of Home Services.


"Member" means a person or entity who completes Home Inspection Headquarters's account registration process or a person or entity who submits or receives a request through Home Inspection Headquarters, including but not limited to Service Members and Customer Members.


"Platform" means all Home Inspection Headquarters websites, mobile or other applications, software, processes and any other services provided by or through Home Inspection Headquarters.


"Home Services" means the services listed, quoted, scheduled, offered or provided by Service Members, or sought, scheduled or received by Customer Members, through the Platform.


"Service Member" means a Member who is registered to send quotes for Home Services, sends quotes for Home Services, or otherwise uses the Platform to offer, provide, receive payment for, or facilitate the provision of Home Services.


"Home Inspection Headquarters Content" means all Content Home Inspection Headquarters makes available on or through the Platform, including any Content licensed from a third party, but excluding User Content.


"User Content" means all Content submitted, posted, uploaded, published, or transmitted on or through the Platform by any Member or other user of the Platform, including but not limited to photographs, profile information, descriptions, postings, reviews, requests, messages, and payments made through the Platform, but excluding Home Inspection Headquarters Content and Feedback.


ELIGIBILITY, SERVICE MEMBER REPRESENTATIONS, WARRANTIES, AND USE OF THE PLATFORM

Access to and use of the Platform is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. By accessing or using the Platform, you represent and warrant that you are eligible.


By registering or using the Platform to offer, post, or provide Home Services, Service Members represent and warrant that they, and the employees, agents, contractors, and subcontractors who may perform work for them, are properly and fully qualified and experienced, and licensed, certified, bonded, and insured, as required by applicable laws or regulations to which they may be subject in the jurisdiction(s) in which they offer their Home Services and in relation to the specific job they are performing.

Service Members understand and agree that by creating and maintaining an account on the Platform, they receive only the ability to use the Home Inspection Headquarters Platform to access persons interested in receiving Home Services and related tools, including but not limited to the ability to message those persons or schedule appointments, that facilitate the provision of Home Services. Service Members understand and agree that using the Platform does not guarantee that anyone will engage them for Home Services.


Service Members understand and agree that they are customers of Home Inspection Headquarters, and are not Home Inspection Headquarters employees, joint venturers, partners, or agents. Service Members acknowledge that they set or confirm their own prices, provide their own equipment, and determine their own work schedule. Home Inspection Headquarters does not control, and has no right to control, the services a Service Member provides (including how the Service Member provides such services) if the Service Member is engaged by a Customer Member or any other person, except as specifically noted herein.


Home Inspection Headquarters, as permitted by applicable laws, obtains reports regarding Service Members, which may include history of criminal convictions or sex offender registration, and we may limit, block, suspend, deactivate, or cancel a Service Member’s account based on the results of such a check. As a Service Member, you agree and authorize us to use your personal information, such as your full name and date of birth, to obtain such reports from Home Inspection Headquarters’ vendors.


ACCOUNT REGISTRATION AND OTHER SUBMISSIONS

Users may access the Platform upon signing up for member services. To access and participate in certain features of the Platform, you will need to create a password-protected account ("Account"). You agree to provide accurate, current, and complete information during the registration or request submission process and at all other times when you use the Platform, and to update information to keep it accurate, current, and complete. You are solely responsible for safeguarding your Home Inspection Headquarters password and, if applicable, your Third-Party Site Password. You are solely responsible for all activity that occurs on your Account, and you will notify Home Inspection Headquarters immediately of any unauthorized use. Home Inspection Headquarters is not liable for any losses by any party caused by an unauthorized use of your Account. Notwithstanding the foregoing, you may be liable for the losses of Home Inspection Headquarters or others due to such unauthorized use. Your account is nontransferable except with Home Inspection Headquarters’ written permission and in line with Home Inspection Headquarters policies and procedures. 


PROHIBITIONS

As a user of the Platform, you may not:

  • Use another person's Account, misrepresent yourself or Home Services offered through the Platform, misrepresent your identity or qualifications, misrepresent a project or other information in a quote request, or post Content in any inappropriate category or areas on the Platform;
  • Use any automated system including but not limited to robots, spiders, offline readers, or scrapers to access the Platform for any purpose without Home Inspection Headquarters' prior written approval; provided, however, that the operators of public search engines may use spiders or robots to copy materials from the Platform for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such material (Home Inspection Headquarters reserves the right to revoke these exceptions either generally or in specific cases);
  • In any manual or automated manner copy copyrighted text, or otherwise misuse or misappropriate Platform information or Content including but not limited to, for use on a mirrored, competitive, or third-party site;
  • Transmit more request messages through the Platform in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser;
  • Take any action that (a) may unreasonably encumber the Platform's infrastructure; (b) interferes or attempts to interfere with the proper working of the Platform or any third-party participation; (c) bypasses measures that are used to prevent or restrict access to the Platform; (d) circumvents, disables or otherwise interferes with security features of the Platform; (e) distributes viruses or any other technologies that may harm Home Inspection Headquarters or users; (f) uses the Platform in a way that violates any copyrights, trade secrets, or other rights of any third party, including privacy or publicity rights; or (g) circumvents or manipulates Fee (defined herein) structure, billing, or Fees owed;
  • As a Service Member, use the Platform in any manner that circumvents your obligation to follow the integrity and professionalism expected by Home Inspection Headquarters for access to services provided by the Platform;
  • Collect, harvest, or publish any personally identifiable data including but not limited to names or other account information, from the Platform, or use the communication systems provided by the Platform for any reason not explicitly authorized by these Terms, including commercial solicitation purposes;
  • Recruit, solicit, or contact in any form Service Members or Customer Members for employment or any other use not specifically intended by the Platform;
  • Take any inappropriate or unlawful actions, including the submission of inappropriate or unlawful Content to or through the Platform, including Content that is harassing, hateful, illegal, profane, obscene, defamatory, threatening, or discriminatory, or that advocates, promotes, or encourages inappropriate activity, conduct that would be considered a criminal offense, or conduct that would give rise to civil liability or violate any law;
  • Violate any key Home Inspection Headquarters policies that govern your use of the Platform and our interactions with you and third parties;
  • Advertise or solicit a Home Service not related to or appropriate for the Platform including, but not limited to any Home Service that (a) is not in supported categories or provides only products; (b) provides directories or referrals; (c) offers lending; (d) offers rental space; (e) promotes events (such as a party or professional convention); (f) competes with the business of Home Inspection Headquarters; (g) is based outside the United States; (h) promotes or offers Ponzi schemes, junk mail, spam, chain letters, pyramid schemes, affiliate marketing or unsolicited commercial content, discount cards, credit counseling, online surveys or contests, raffles, prizes, bonuses, games of chance or giveaways; or (i) offers a Home Service not reasonably available to a Customer Member or other individual in that Customer Member or individual’s location;
  • Submit User Content that damages the experience of any user including but not limited to (a) requests to download non-Home Inspection Headquarters mobile applications and/or links that direct the user to mirrored websites where the user must enter information that is redundant with what has already been entered on Home Inspection Headquarters, (b) offers to purchase a Home Service or any other service outside of Home Inspection Headquarters, or (c) using a profile page or user name to promote services not offered on or through the Platform;
  • Take any action that may undermine the efficacy or accuracy of reviews or ratings systems;
  • Fail to perform Home Services purchased from you as promised, unless the Customer Member or other individual fails to materially meet the terms of the mutually agreed-upon agreement for the Home Services or refuses to pay, or a clear typographical error is made, or you cannot authenticate the Customer Members or other individual’s identity;
  • Engage in fraudulent conduct including but not limited to offering to make money transfers with intent to request a refund of any portion of the payment or soliciting users to mail cash or use other payment methods prohibited by Home Inspection Headquarters;
  • Sign up for, negotiate a price for, use, or otherwise solicit a Home Service with no intention of following through with your use of or payment for the Home Service;
  • Agree to purchase a Home Service when you do not meet a Service Member's requirements;
  • Undertake any activity or engage in any conduct that is inconsistent with the business or purpose of the Platform; and
  • Attempt to indirectly undertake any of the foregoing.


DISPUTES BETWEEN OR AMONG USERS

Home Inspection Headquarters values our Service Members and Customers, and we understand that occasionally disputes may arise between or among them. Our goal is to provide tools to help users resolve such disputes independently. In the rare event a dispute regarding a interaction related to the Platform cannot be resolved independently, you agree, at Home Inspection Headquarters' request, to participate with good faith, to the extent you are reasonably able to do so, in a neutral resolution or mediation conducted by Home Inspection Headquarters or a neutral third-party mediator or arbitrator selected by Home Inspection Headquarters. Notwithstanding the foregoing, you acknowledge and agree that Home Inspection Headquarters is under no obligation to become involved in or impose resolution in any dispute between or among users or any third party.


INTELLECTUAL PROPERTY RIGHTS

Home Inspection Headquarters Content is protected by laws of the United States. Except as expressly provided in these Terms, Home Inspection Headquarters and its licensors exclusively own all right, title, and interest in and to the Platform and Home Inspection Headquarters Content, including all associated intellectual property rights. All trademarks, service marks, logos, trade names and any other proprietary designations of Home Inspection Headquarters used herein are trademarks or registered trademarks of Home Inspection Headquarters. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective owners.


FEEDBACK

By sending us any feedback, comments, questions, or suggestions concerning Home Inspection Headquarters or our services, including the Platform (collectively, “Feedback”) you represent and warrant (a) that you have the right to disclose the Feedback, (b) that the Feedback does not violate the rights of any other person or entity, and (c) that your Feedback does not contain the confidential or proprietary information of any third party or parties. By sending us any Feedback, you further (i) agree that we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (ii) acknowledge that we may have something similar to the Feedback already under consideration or in development, (iii) grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Feedback, and (iv) irrevocably waive, and cause to be waived, against Home Inspection Headquarters and its users any claims and assertions of any moral rights contained in such Feedback. This Feedback section shall survive any termination of your Account or the Platform.


NO ENDORSEMENT

Home Inspection Headquarters does not endorse any Member, user, or any Home Services, and Home Inspection Headquarters is not a party to any agreements between or among users, Members, or third parties. No agency, partnership, joint venture, or employment is created as a result of the Terms or any user's or Member's use of any part of the Platform, including but not limited to any scheduling or other services. Neither Home Inspection Headquarters nor any Members or users of the Platform may direct or control the day-to-day activities of the other or create or assume any obligation on behalf of the other. Members are required by these Terms to provide accurate information, and although Home Inspection Headquarters may undertake additional checks and processes designed to help verify or check the identities or backgrounds of users, we do not make any representations about, confirm, or endorse any user or their purported identity or background, regardless of the specific Home Inspection Headquarters services they are using or any involvement by Home Inspection Headquarters personnel in providing or scheduling those services.


Any reference on the Platform to a user being licensed or credentialed in some manner indicates only that the user has completed a relevant account process or met user review standards and does not represent anything else. Any such description is not an endorsement, certification or guarantee by Home Inspection Headquarters and is not verification of their identity and whether they or their Home Services are licensed, insured, trustworthy, safe or suitable. Instead, any such description is intended to be useful information for you to evaluate when you make your own decisions about the identity and suitability of others whom you contact or interact with via the Platform. You should always exercise responsibility, due diligence and care when deciding whether to have any interaction with any other user. Home Inspection Headquarters has no responsibility for any damage or harm resulting from for your interactions with other users.


The Collective Content may contain links to third-party websites, offers, or other events/activities not owned or controlled by Home Inspection Headquarters. We do not endorse or assume any responsibility for any such links, and if you access them, you do so at your own risk.


By using the Platform, you understand and agree that any legal remedy or liability that you seek to obtain for actions or omissions of other users or other third parties will be limited to a claim against those particular users or other third parties. You agree not to attempt to impose liability on or seek any legal remedy from Home Inspection Headquarters with respect to such actions or omissions.


SANCTIONS FOR VIOLATIONS OF THESE TERMS

Without limiting any other rights reserved herein, Home Inspection Headquarters may, in its sole discretion, take any action permitted by law for any violation of these Terms or any other policy or agreement between you and Home Inspection Headquarters, including but not limited to removing User Content you posted, limiting your Account access, requiring you to forfeit certain funds or paid Fees, assessing monetary penalties or costs, terminating your Account, notifying other Members of the termination of your Account and/or the violation of these Terms, decreasing your status or search rank, canceling quotes or postings, blocking access, investigating you, and/or cooperating with law enforcement agencies in investigation or prosecution.


DISCLAIMERS

YOUR USE OF THE PLATFORM, HOME SERVICES, OR COLLECTIVE CONTENT SHALL BE SOLELY AT YOUR OWN RISK. YOU ACKNOWLEDGE AND AGREE THAT HOME INSPECTION HEADQUARTERS DOES NOT HAVE AN OBLIGATION, BUT RESERVES THE RIGHT FOR ANY REASON, TO (A) MONITOR OR REVIEW USER CONTENT; OR (B) FOR ANY PERMISSIBLE PURPOSE, CONDUCT IDENTITY VERIFICATION, BACKGROUND (INCLUDING CRIMINAL BACKGROUND) OR REGISTERED SEX OFFENDER CHECKS ON ANY MEMBER, INCLUDING BUT NOT LIMITED TO SERVICE MEMBERS AND CUSTOMER MEMBERS. THE PLATFORM IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, HOME INSPECTION HEADQUARTERS AND ITS AFFILIATES AND SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT; ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF OR IN TRADE; ANY WARRANTIES, REPRESENTATIONS, OR GUARANTEES IN CONNECTION WITH THIS PLATFORM OR THE HOME SERVICES OFFERED ON OR THROUGH THIS PLATFORM; AND ANY WARRANTIES RELATING TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED ON THE PLATFORM, INCLUDING WITHOUT LIMITATION ALL COLLECTIVE CONTENT. HOME INSPECTION HEADQUARTERS MAKES NO WARRANTY THAT THE PLATFORM OR HOME SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. HOME INSPECTION HEADQUARTERS ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO OR USE OF THE PLATFORM. HOME INSPECTION HEADQUARTERS SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY DATA, INFORMATION, MATERIALS, SUBSTANCE, OR COLLECTIVE CONTENT POSTED, TRANSMITTED, OR MADE AVAILABLE VIA THE PLATFORM. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM HOME INSPECTION HEADQUARTERS OR THROUGH THE PLATFORM, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OR MEMBERS OF THE PLATFORM AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO ANY CUSTOMER MEMBERS, SERVICE MEMBERS OR SERVICE RECIPIENTS. YOU UNDERSTAND THAT HOME INSPECTION HEADQUARTERS DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF THE PLATFORM OR TO REVIEW OR VET ANY HOME SERVICES. HOME INSPECTION HEADQUARTERS MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OF THE PLATFORM OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE USERS OF THE PLATFORM. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE PLATFORM AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM, PARTICULARLY IF YOU DECIDE TO MEET OFFLINE OR IN PERSON AND GIVE OR RECEIVE HOME SERVICES. HOME INSPECTION HEADQUARTERS EXPLICITLY DISCLAIMS ALL LIABILITY FOR ANY ACT OR OMISSION OF ANY USERS OR THIRD PARTIES.


LIMITATION OF LIABILITY

YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE PLATFORM AND COLLECTIVE CONTENT, YOUR OFFERING OR PROVIDING HOME SERVICES OR REQUESTING OR RECEIVING HOME SERVICES THROUGH THE PLATFORM, AND ANY CONTACT YOU HAVE WITH OTHER USERS OF HOME INSPECTION HEADQUARTERS OR THIRD PARTIES, WHETHER IN PERSON OR ONLINE, REMAINS WITH YOU. NEITHER HOME INSPECTION HEADQUARTERS NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE PLATFORM WILL BE LIABLE (WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT HOME INSPECTION HEADQUARTERS HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE) FOR: (A) ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL; (B) SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE; (C) THE COST OF SUBSTITUTE PRODUCTS OR SERVICES; (D) ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS; (E) THE USE OF OR INABILITY TO USE THE PLATFORM, HOME SERVICES OR COLLECTIVE CONTENT; (F) ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE PLATFORM OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM; OR (G) YOUR OFFERING OR PROVIDING HOME SERVICES OR REQUESTING OR RECEIVING HOME SERVICES THROUGH THE PLATFORM.


IN NO EVENT SHALL THE TOTAL, AGGREGATE LIABILITY OF HOME INSPECTION HEADQUARTERS AND ITS AFFILIATES AND SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, ARISING FROM OR RELATING TO THE TERMS, PLATFORM, HOME SERVICES, AND/OR COLLECTIVE CONTENT, OR FROM THE USE OF OR INABILITY TO USE THE PLATFORM OR COLLECTIVE CONTENT OR IN CONNECTION WITH ANY HOME SERVICES OR INTERACTIONS WITH ANY OTHER USERS EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID TO HOME INSPECTION HEADQUARTERS BY YOU HEREUNDER, OR ONE HUNDRED US DOLLARS IF NO SUCH PAYMENTS HAVE BEEN MADE, AS APPLICABLE.


INDEMNIFICATION AND RELEASE

You agree to release, defend, indemnify, and hold Home Inspection Headquarters and its affiliates and subsidiaries, and their respective officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with (a) your violation of these Terms; (b) your User Content; (c) your interaction with any Member or user; and (d) the request or receipt or offer or provision of Home Services by you, including but not limited to any injuries, losses, or damages (compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with such Home Services.


GENERAL

Force Majeure: Other than payment obligations, neither Home Inspection Headquarters nor you shall be liable to the other for any delay or failure in performance under the Terms arising out of a cause beyond its control and without its fault or negligence. Such causes may include but are not limited to fires, floods, earthquakes, strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.


No Third-Party Beneficiaries: You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms.


Contacting You and E-SIGN Consent: You agree that Home Inspection Headquarters may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Platform. With your consent, Home Inspection Headquarters, Customer Members, Service Members, or other individuals may also contact you by telephone or through text messages. If you have agreed to receive text messages or telephone calls from Home Inspection Headquarters, Customer Members, Service Members, or other individuals you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by sending an email to clientcare@homeinspectionhq.com with "Revoke Electronic Consent" in the subject line. To view and retain a copy of this disclosure or any information regarding your enrollment in this program, you will need (a) a device (such as a computer or mobile phone) with a web browser and Internet access; and (b) either a printer or storage space on such device. For a free paper copy, or to update our records of your contact information, send an email to clientcare@homeinspectionhq.com with contact information and the address for delivery.


Entire Agreement: These Terms, together with the Privacy Policy and any other legal notices or additional terms and conditions or policies published by Home Inspection Headquarters on the Platform, shall constitute the entire agreement between you and Home Inspection Headquarters concerning the Platform or Home Services obtained through the Platform. Except as explicitly stated herein, if any provision of the Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms, which shall remain in full force and effect.


Waiver: No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Home Inspection Headquarters' failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.


Statute of Limitations: You agree that regardless of any statute or law to the contrary, any claim arising out of or related to the Platform or the Home Services offered therein must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. Notwithstanding the foregoing, this statute of limitations shall not apply to residents of New Jersey.


Section Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.


Contact Information: If you have any questions about these Terms or the Platform, please contact us by sending an email to clientcare@homeinspectionhq.com, or by writing to Home Inspection Headquarters, LLC., 1341 Fieldwood Dr., Knoxville, TN 37918. 

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Homeowners Extended Luxury Plan

13001 E Guthrie Dr., Houston, TX 77019, US

865-456-3155

Hours